Company Information

PRIVACY POLICY

With the desire to provide our customers with the best services in design consulting, interior and exterior designing, Bel Interior Design Corp. (Bel Decor) has formed and distributed Website: https://beldecor.vn

The highlight and most important of Bel Decor's culture is TRUTH. Subsequently the compliance with the laws of Vietnam is always our commitment, especially with the privacy policy of customers when using services of Bel Decor.

The information provided to Bel Decor customers will be committed to confidentiality as stipulated below:

I. OBJECTIVES AND SCOPE OF COLLECTION

1. Purpose of collecting information:
- The purpose of collecting information to build Bel Décor website becomes an electronic website that brings the most convenience to customers.
- Quickly grasp and update the expectations, needs, feedback of customers. From there, Bel Décor can offer new and better solutions to satisfy customers.
- Help customers update the latest Bel Décor promotions.
- Supporting customers when there are complaints, quick feedback.

2. Scope of information collection:
- First and last name
- Date of birth
- Phone number
- Email address
- Permanent address

II. SCOPE OF USE OF INFORMATION

- Sending email of Bel Décor to introduce services, new products and promotions.
- Contacting to confirm order and delivery to our staffs when receiving requests from customers.
- Providing product information to customers if requested by customers;
- Sending notices about the activities on the website
- Contacting and solve problems with users in special cases.
- Committing not to use personal information of customers to third parties without the permission of customers.
- Upon the request of a judicial body, it shall include the procuracy, the court, and the public security police in relation to the law violations committed by customers.

III. TIME FOR INFORMATION STORAGE

Bel Decor will store the information you provide on our internal system.
Your data will be stored until the removal request of the website administrator or customer.

IV. PEOPLE OR ORGANIZATIONS MAY BE ACCESSIBLE WITH THE INFORMATION

Audience access to personal information of customers in one of the following cases:
- Bel Decor's staff.
- Partners are contracted to perform part of the Company's services. These partners will receive information under a contractual agreement (possibly part or all of the information subject to the terms of the contract) to facilitate the use of the service provided by Bel Decor.

V. ADDRESS OF INFORMATION COLLECTING AND MANAGEMENT

Bel Interior Design Corp.
- Address: Floor 3 & 5, Thanh Nien Building, 345/134 Tran Hung Dao, Cau Kho Ward, District 1, Ho Chi Minh City.
- Phone: (+ 84-28) 3837 4107 / (+ 84-28) 3920 6437
- Hotline: 0903 862 107
- Tax code: 0313075853
- Email: This email address is being protected from spambots. You need JavaScript enabled to view it. - Website: https://beldecor.vn

VI. MEANS AND TOOLS FOR ACCESSING AND EDITING YOUR PERSONAL DATA

- You have the right to check, update, adjust or cancel your personal information by contacting the website administrator to do this.
- Customers have the right to submit complaints about the content of confidential information by contacting the administrator of website. When receiving these feedbacks, we will confirm the information, in the case as reflected by the member and depending on the level, we will take measures in time.

VII. RECEIVING MECHANISM AND SOLVING COMPLAINTS OF CONSUMER

- All disputes arising between Bel Decor and customers will be settled on the basis of negotiation. Where no agreement can be reached, either party shall be entitled to take the case to the competent people's court for settlement.
- When not solved through negotiation, the violator as the set of evidence such as email, messages ... and contact Bel Decor. We will contact the complainant to resolve it.
- If the case falls beyond its jurisdiction, Bel Decor will forward the case to the appropriate authorities. In this case, Bel Decor still coordinates the support to best protect the offending party.
- Personal information of customers is committed to absolute confidentiality under the privacy policy. The collection and use of information is only possible with the consent of the customer, unless otherwise required by law.
- Do not use, transfer, distribute or disclose to third parties any personal information without the consent of the customer.
- In the event of a hacker attack that results in personal data loss, Bel Decor will be responsible for reporting the incident to the investigating authorities for timely processing and notice to customers.
- Absolutely confidential information of all online transactions of customers including digital invoicing account information.
- Bel Decor requires that customers when registering for the service / purchase must provide accurate personal information and be responsible for the legality of the personal information. Bel Decor will not be liable or solved any complaints related to the interests of customers if you consider that all personal information provided by the customer when the initial registration is inaccurate.

We sincerely thank you for your trust and continuous companion of Bel 's innovation in order to bring the best value to our customers!

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